Building Resilient Teams

Learn is the ability to recover from difficult or stressful situations quickly and effectively as a team.

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Introduction
What will I learn?
Who is this course for?
What to expect?

Building Resilient Teams

Resilience is the ability to recover from difficult or stressful situations quickly and effectively. But what does a resilient team look like? How do they normally behave? Resilient teams create an internal support structure for all members, which in turn serves to reinforce and strengthen the ability of both individual team members and the team itself to adjust quickly to an ever-changing environment.

The job of the leader is not to manage people, it is to build great teams and great teams build resilience. So, as a leader you have a responsibility to create the environment that allows a resilient team to flourish.

Outcomes – Immediate Benefits:

At the end of this course the participants should be able to:

  • Define resilience and resilient teams
  • Explain the leader's role in building team resilience
  • Identify the characteristics of resilient teams and their related behaviours
  • Determine the difference between good stress and bad stress and apply control mechanisms to effectively manage your stress levels
  • Determine the best strategies to create an environment that fosters team resilience
  • Work with your team to build a resilience plan to increase productivity and morale

Who is this Building Resilient Teams Course for?

This course is tailored for executives, managers, and leaders at all levels who aspire to lead great teams that build resilience and create the environment that allows a resilient team to flourish.

What to expect from this Building Resilient Teams Course?

After finishing this course you will begin to build an action plan that includes strategies for creating and nurturing the right environment that will allow team resilience to flourish.

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

“I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit.”

-Wayne Lear, Familia Wealth - 06/02/2024

“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”

-Carla, Department of Education

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

-Paula Coleman, Planning Manager, Medline - 17/01/2023

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

-Roslynd, Department of Education

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

-Kathyrn, Whitley Corporation

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

-Jianyang Sun, The University of Sydney - 28/06/2023

Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

-Bev Clarke, Defence - 18/01/2023

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

-Melanie Baker, TMR - 13/12/2022

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

-Sara Learmonth, L'Oréal - 11/05/23

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

-Thomas Davies, The University of Sydney - 28/06/2023

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

-Kathleen Donohue - 21/07/2023

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Building Resilient Teams

Overview

Audience

Format

What's Included

Defining The Terms

- How do you define stress and how do you define resilience?
- What do those terms mean to others?

Resilience In Teams

- What is a resilient team?
- What is the leader’s role in developing resilient teams?
- Examine the three basic rules of resilience:
- Understand that life contains adversity
- Choose where to focus your attention
- Ask yourself, are my actions helping me or harming me?

Different Levels of Organisational Resilience

Examine the key differences between:
- Individual resilience
- Team resilience
- Organisational resilience

The Characteristics of Resilient Teams

- Look at the core characteristics that truly resilient teams display
- Begin to create strategies to build those characteristics in your team
- How can you use the circle of influence and circle of concern to focus your team’s attention during periods of stress

Creating an Environment That Fosters Team Resilience

Examine a range of factors that heavily impact team resilience across the three core areas of:
- Health and wellbeing
- Psychological safety
- Working together

Begin to build an action plan that includes strategies for creating and nurturing the right environment that will allow team resilience to flourish.

This course is tailored for executives, managers, and leaders at all levels who aspire to lead great teams that build resilience and create the environment that allows a resilient team to flourish.

  • This is a 1-day program that can be delivered face-to-face or virtually (MS Teams).
  • Comprehensive Training Materials
  • Interactive Sessions
  • Expert Guidance
  • Practical Exercises
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

BSB60720 Advanced Diploma of Program Management
BSB51415 Diploma of Project Management
BSB41515 Certificate IV in Project Management Practice
10552NAT Certificate III in Project Administration

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