How Emotional Intelligence Can Help in Leadership

There is something that all great leaders have in common. It’s the ability to understand and manage their emotions and those of others. Sure, having a nose for business, cognitive intelligence and technical skills are important for leaders, but emotionally intelligent leaders have an edge. They can resolve conflict effectively, build strong interpersonal relationships, and know what motivates the people they work with.

In this article, we look at the traits of emotionally intelligent leaders and learn how self-awareness contributes to more effective leadership. We also look at how emotional intelligence training can build the skills leaders need to be at the top of their game.

What Is Emotional Intelligence?

Emotional intelligence is also known as emotional quotient or EQ. It refers to the ability to understand and manage one’s emotions and also those of others. Emotional intelligence has several core components—self-awareness, self-regulation, empathy and social skills.

The term emotional intelligence was created in 1990 by researchers Peter Salavoy and John Mayer and was popularised some years later by psychologist Daniel Goleman.

The Impact of Emotional Intelligence on Leadership Effectiveness

The importance of emotional intelligence in leadership can’t be denied. Our emotions play a role in our own behaviour as well as that of others. Therefore, being able to stay calm and control their emotions allows leaders to think clearly and decisively. It also sets an example for the rest of the team to follow.

Emotional regulation also helps foster a positive work environment, improving a team’s job satisfaction and performance. Because emotionally intelligent leaders are self-aware, they can modify their behaviour to handle stressful situations with a positive attitude.

Effective leaders with strong emotional intelligence also demonstrate social awareness and practice active listening, meaning they build stronger interpersonal relationships using effective communication skills.

All these traits translate to higher team morale and improved outcomes for the company.

Emotional Intelligence is Even More Important Than Having a High IQ

Having a high intelligence quotient (IQ) can mean having effective technical skills and being more strategic. However, research shows that those in executive positions with high emotional intelligence (EQ) outperform those with high IQs because they are better able to understand and manage their team members using emotional control and influence.

Key Emotional Intelligence Skills for Leaders

Emotional intelligence consists of both awareness and action. That is, self-awareness, social awareness and action related to self-management and relationship management.

Several skills fit into these categories.

Self-awareness

The most effective leaders are aware of their own emotions. Recognise what triggers your emotional state to change and where your strengths and weaknesses lie.

Self-regulation

Self-management means controlling your actions in response to your emotions. By expressing your own emotions positively or more productively when under pressure, you not only help yourself but also those around you.

Practice empathy

Far from being a sign of weakness, empathy is one of the strongest leadership qualities a person can display. Taking the time to understand the perspectives of others and entering situations with more empathy leads to more effective communication and successful conflict resolution.

Communication

The most effective leaders are those who can communicate effectively. How you choose to communicate impacts how others see you. Always be mindful of the words you use, your body language and your tone.

Social skills and relationship building

Relationship management is empathy in action. Being willing to listen and build trust helps others feel motivated and inspired. Good leaders with social awareness also find it easier to create networks and collaborate and have a higher degree of conflict management success.

How To Develop Emotional Intelligence as a Leader

Leadership effectiveness relies on emotional control and self-reflection. Here are some practical tips on developing emotional intelligence.

• Understand how your emotions impact your decision making
• Use self-control when managing stressful situations
• Take feedback and be open to change and new ideas
• Listen without interruption or judgement
• Support team members and consider how your decisions will affect them
• Carefully consider how you communicate
• Influence others by building trust and connection
• Always maintain a positive mindset
• Lead by example

Take Your Leadership to the Next Level with Priority Management

Effective leadership is all about influencing people, and how we handle ourselves and our relationships greatly impact our success.

For more valuable insights on effective leadership that will help you take your team to the next level, take a leadership course with Priority Management. We can help you boost your skills and refine your leadership style with practical, measurable techniques.

Frequently Asked Questions

How is emotional intelligence important to leadership?

Those in a leadership role can positively influence the culture of their workplace. By focusing on your own performance and behaviours, you can directly influence your team members by using skills such as emotional regulation, empathy and more effective communication.

What are the 4 aspects of emotional intelligence for effective leadership?

The pillars of emotional intelligence are self-awareness, self-regulation, empathy and social skills.

Why is emotional intelligence more important than cognitive abilities?

Good leadership is all about managing people and relationships effectively. While having a high IQ helps in business, being able to influence human motivation and build harmonious work environments is a more effective skill when managing a team.