Fostering Psychological Safety and Inclusion in the Workplace

Foster inclusion, build psychological safety, embrace diverse perspectives, and drive workplace engagement.

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Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Fostering Psychological Safety and Inclusion in the Workplace

What does it mean for an organisation to be inclusive? Inclusivity and psychological safety have had more than their share of publicity in the last few years, but are our organisations truly inclusive? Do we genuinely celebrate diversity in a way that harnesses the extraordinary power of radically different perspectives? Inclusivity is about opening yourself up to other people's experiences. It's about celebrating the notion that those experiences lead to a variety of perspectives and ideas that can take your organisation and everyone in it on a collective.

Outcomes

At the end of this course the participants will be able to:

  • Explain the critical need for psychological safety and inclusion across the organisation
  • Identify the real-world consequences of non-inclusive behaviours
  • Determine what psychological safety and inclusive behaviour looks like
  • Create strategies for building psychological safety and developing inclusive behaviours
  • Begin to drive higher engagement levels in the workplace
  • Create an action plan to increase psychological safety and inclusion

What to expect

This course is an immersive experience that combines thought-provoking discussions, practical exercises, and reflective practices. You’ll explore real-world examples, challenge your biases, and engage in group activities designed to foster collaboration and mutual understanding. Expect to walk away with a deeper understanding of what inclusivity means and how to apply it in your workplace.

Who is this Fostering Psychological Safety and Inclusion in the Workplace course for?

This course is for leaders, managers, and professionals who want to build a workplace culture that thrives on diversity, inclusion, and psychological safety. Whether you’re responsible for a team, shaping organisational values, or contributing as an individual, this program will provide the insights and tools you need to foster inclusivity.

How will this Fostering Psychological Safety and Inclusion in the Workplace course help me?

This course equips you with the tools to:

  • Build stronger, more cohesive teams by fostering a sense of belonging
  • Promote innovation and productivity by encouraging diverse perspectives
  • Increase engagement and trust within your organisation
  • Develop as a leader who champions inclusivity and psychological safety
  • Contribute to a healthier, more dynamic workplace culture

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

“I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit.”

-Wayne Lear, Familia Wealth - 06/02/2024

“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”

-Carla, Department of Education

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

-Paula Coleman, Planning Manager, Medline - 17/01/2023

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

-Roslynd, Department of Education

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

-Kathyrn, Whitley Corporation

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

-Jianyang Sun, The University of Sydney - 28/06/2023

Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

-Bev Clarke, Defence - 18/01/2023

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

-Melanie Baker, TMR - 13/12/2022

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

-Sara Learmonth, L'Oréal - 11/05/23

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

-Thomas Davies, The University of Sydney - 28/06/2023

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

-Kathleen Donohue - 21/07/2023

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Fostering Psychological Safety and Inclusion in the Workplace course

Overview

Audience

Format

What's Included

The Need For Psychological Safety
  • What does psychological safety look like?
  • How inclusive genuine psychological safety can have a massive impact on corporate culture
  • What really happens when there is no psychological safety in the team or organisation?
  • Moving from a ‘believe until you behave’ mindset to a ‘behave until you believe’ one
The Characteristics Of Inclusive Behaviour
  • Authenticity – Collaborating without ego is one of the most difficult characteristics to master. But if you want to build an inclusive workplace, you're going to need to build this
  • Emotional intelligence – Developing exceptional self and social awareness is critical to building effective relationships with a diverse workforce
  • Vulnerability – Can you be vulnerable with others? Can you tell your story and listen to the stories of others? Can you honestly acknowledge another person's idea as better than yours?
  • Curiosity – Inclusive people are inquisitive. They will ask questions and listen to the answers. They will seek out perspectives radically different to their own for the sake of the bigger picture
  • Flexibility – Rigid workplaces suppress innovation and productivity. The flexibility to shift perspectives and bend is important to an inclusive environment
Challenge Your Biases
  • What is cognitive bias? How do cognitive biases impact the way we make decisions and the way we behave toward others in the workplace?
  • The dangers of willful blindness. Why do we sometimes ignore the obvious and why is it dangerous?
  • Identify your own biases
  • Develop strategies to monitor and challenge your biases and open yourself up to different perspectives
  • Create reflective practices to continually monitor and challenge your biases
  • Listen to your language. Are you using inclusive or exclusive language?
Creating Strategies To Drive Psychological Safety And Inclusivity
  • How do you foster an inclusive culture across the organisation? Decide what authentic trust looks like
  • Differentiate between the organisation's espoused values and the lived values – the actual values of the organisation are reflected in the behaviour that gets rewarded
  • Genuinely living the organisation's values
  • What are the organisational values?
  • How does your behaviour reflect the values?
Defining Inclusivity
  • What does it mean to be inclusive?
  • What does it mean to genuinely embrace diversity?
  • Strategies for developing inclusive behaviour and inclusive language

This course is for leaders, managers, and professionals who want to build a workplace culture that thrives on diversity, inclusion, and psychological safety. Whether you’re responsible for a team, shaping organisational values, or contributing as an individual, this program will provide the insights and tools you need to foster inclusivity.

  • This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)

  • Comprehensive Learning Guide
  • Interactive Learning Modules
  • Actionable Resources
  • Expert Guidance
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

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