Influencing and Negotiation Skills
Learn to move beyond positional bargaining and master principled negotiation to drive successful, win/win outcomes.




































Influencing and Negotiation Skills
Do you know the most common reason why negotiations fail? Often, it’s because the people involved in the negotiation are proceeding from a point of what’s called ‘positional bargaining’. In other words, you have your position, and I have mine – The true art of principled negotiation requires both parties to listen to each other’s needs and move towards mutually beneficial solutions together.
Learning to identify how others prefer to be communicated with and then adapting your communication style to suit will significantly enhance your ability to influence and persuade others. Together with the use of specific tools and techniques for principled negotiations your ability to impact outcomes will be greatly improved.
Outcomes
At the end of this course the participants should be able to:
- Define negotiation, influence and persuasion as unique terms with different outcomes
- Determine the required skills of effective negotiators
- Increase your ability to connect with others by adjusting your communication style
- Shift your perspective on successful negotiations by focusing on win/win outcomes
- Examine the differences between positional bargaining and principled negotiations
- Use the elements of principled negotiations to drive more successful outcomes
What to expect
This course combines engaging discussions, practical exercises, and actionable frameworks to help you refine your negotiation and influence techniques. You’ll participate in role-playing scenarios, learn from real-world examples, and gain strategies you can immediately apply to both professional and personal negotiations.
Who is this Influencing and Negotiation Skills course for?
This course is designed for professionals who want to improve their negotiation, influence, and persuasion skills. Whether you’re in sales, leadership, project management, or any role requiring collaborative decision-making, this program will help you achieve more successful outcomes in your interactions.
How will this Influencing and Negotiation Skills course help me?
This course will empower you to:
- Navigate complex negotiations with greater confidence and effectiveness
- Build stronger, more productive relationships by understanding and addressing others’ needs
- Communicate persuasively while avoiding common influence mistakes
- Create collaborative solutions that benefit all parties involved
- Improve your ability to plan and prepare for high-stakes negotiations


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Learn more about Influencing and Negotiation Skills course


Overview


Audience


Format


What's Included
Defining The Terms
Develop your own definitions of influence and persuasion and determine the key differences between the two terms. As a core life skill, it is also important to determine when your skills of influence or persuasion are going to be most effective.
Common Influence And Persuasion Mistakes
We all make mistakes occasionally but, when trying to influence and/or persuade others, these mistakes can be costly. Look at some of the most common mistakes people make and begin to create a strategy to help you build your skills and avoid these everyday errors.
Looking Though Other Peoples’ Perceptive Lenses
Everyone has their own unique perspective of the world and they can sometimes differ vastly from others. The key to effective influence and persuasion techniques is to gain an understanding of the other persons point of view. Once you do that, you can begin to adjust your style of presentation to directly address the other person’s specific needs, thereby increasing your chances of success.
Positional Bargaining And Principled Negotiations
Learn to move away from the traditional negotiation model of positional bargaining and focus on a more collaborative approach. Specifying and addressing the interests of both parties tends to make better agreements and lead to more successful outcomes.
The Elements Of Principled Negotiations
Examine the four elements of principled negotiations and create strategies to apply them to whatever negotiations you are required to undertake.
Planning Your Negotiation
Any successful negotiation requires good planning, and to create a good plan you need to address three areas:
- Based on your needs and the needs of the other party, where do you think the zone of possible agreement lies?
- If the negotiation fails what is your next best alternative?
- What is your walk away point?
This course is designed for professionals who want to improve their negotiation, influence, and persuasion skills. Whether you’re in sales, leadership, project management, or any role requiring collaborative decision-making, this program will help you achieve more successful outcomes in your interactions.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Training Materials
- Interactive Sessions
- Expert Guidance
- Practical Exercises
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio


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