Managing Organisational Change

Navigate change effectively to embrace transition, overcome resistance, and lead your team to success.

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Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Managing Organisational Change

Change Management is an approach to shifting or transitioning individuals, teams, and organisations from a current state to a desired future state. It is an organisational process aimed at helping change stakeholders to accept and embrace changes in their business environment.

John P. Kotter defines change management as the utilisation of basic structures and tools to control any organisational change effort. Change management's goal is to maximise an organisation's benefits, minimise the change impacts on workers, and avoid distractions. (Kotter, 2012)

Outcomes

At the end of this course the participants should be able to:

  • Develop an understanding of change management and the reasons why it is important
  • Use learned techniques and methods to overcome negativity
  • Distinguish between the different stages and phases of transition so you can help your team members and others move forward
  • Development of your own change management process action plan that you can immediately apply to your own workplace

What to expect

This program offers a combination of theory, practical tools, and interactive exercises. Through engaging discussions, case studies, and actionable frameworks, you will gain the skills to navigate change effectively. By the end of the course, you’ll be equipped with a tailored action plan to lead your team or organisation through change with confidence and competence.

Who is this Managing Organisational Change course for?

This course is designed for professionals tasked with leading or managing change within their organisations. It is ideal for team leaders, managers, project managers, and anyone involved in transitions that impact individuals, teams, or organisational processes.

How will this Managing Organisational Change course help me?

This course will empower you to:

  • Navigate the complexities of organisational change with clarity and confidence
  • Minimise the impact of resistance to change by addressing concerns proactively
  • Equip your team with tools and strategies to adapt to new beginnings
  • Ensure smoother transitions by understanding and managing the psychological aspects of change
  • Drive sustained success by implementing structured change management strategies

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

“I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit.”

-Wayne Lear, Familia Wealth - 06/02/2024

“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”

-Carla, Department of Education

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

-Paula Coleman, Planning Manager, Medline - 17/01/2023

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

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-Kathyrn, Whitley Corporation

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-Jianyang Sun, The University of Sydney - 28/06/2023

Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

-Bev Clarke, Defence - 18/01/2023

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

-Melanie Baker, TMR - 13/12/2022

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

-Sara Learmonth, L'Oréal - 11/05/23

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

-Thomas Davies, The University of Sydney - 28/06/2023

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

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-Danielle, Elserver

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-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Managing Organisational Change course

Overview

Audience

Format

What's Included

What Is Change Management?
  • Create your own definition of change management and look at it in terms of your organization
  • What is it you are trying to achieve?
  • Examine the 7 distinct levels of change and determine the type of change your organisation is trying to implement and manage
Resistance To Change

Identify the most common drivers of resistance to change and begin to develop strategies to address those drivers right from the start.

Transitional Phases

There are three distinct phases of change:

  • 1. Endings
  • 2. Neutral zone
  • 3. New beginnings

Look at each stage and determine the tools you need to manage your people through each phase as quickly and painlessly as possible.

Stages Of Response To Change

The process of managing change is centered on your ability to help people let go of the familiar and embrace the unknown. People can go through nine stages of changes that take them from optimism to pessimism and back again. The role of the leader is to mange this smoothly.

Dealing With Resistance To Change

Assess the tools and techniques for dealing with resistance and use these to create effective strategies for addressing any resistance to change you might encounter.

Overcoming Resistance

Depending on the type of change your organisation is implementing, there are eight strategies you can employ to:

  • a. Create the right climate for change
  • b. Engage and enable the organisation
  • c. Implement and sustain the change

This course is designed for professionals tasked with leading or managing change within their organisations. It is ideal for team leaders, managers, project managers, and anyone involved in transitions that impact individuals, teams, or organisational processes.

  • This is a 3-hour program that can be delivered face-to-face or virtually (MS Teams)

  • Comprehensive Training Materials
  • Interactive Sessions
  • Expert Guidance
  • Practical Tools and Techniques
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

BSB60720 Advanced Diploma of Program Management
BSB51415 Diploma of Project Management
BSB41515 Certificate IV in Project Management Practice
10552NAT Certificate III in Project Administration

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