Supervision and People Management

Enhance leadership skills by learning to manage people, set goals, and have confident conversations.

Australian Institue of Project Management Endorsed Course Logo Project Management Institute Registered Education Provider Logo Nationally Recognised Training Logo
 
 
Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Supervision and People Management

Managing and supervising people effectively is all part of becoming a great leader. Our supervision and people management training has been developed to assist businesses to improve their ‘bench strength’ of leaders, by helping individuals realise the requirements of their role and giving them insight into the necessary leadership competencies. The program works across three targeted areas and culminates in building a personal development plan to put it all into action.

Outcomes

At the end of this course the participants should be able to:

  • Identify your current leadership strengths and development opportunities
  • Explain the critical role of emotional intelligence in leadership
  • Develop effective relationships with direct reports, peers and managers
  • Set targets, plans and goals for direct reports
  • Prepare for, and carry out difficult conversations with confidence
  • Determine the different requirements and motivators of individual team members
  • Develop an action plan to build your leadership skills

What to expect

This course is designed to help you develop the skills and insights needed to become an effective leader and people manager. You’ll explore key leadership competencies, from emotional intelligence and communication to conflict resolution and feedback delivery. Through practical exercises and discussions, you’ll learn how to adapt your leadership style to different situations, build strong relationships, and effectively manage a diverse team. The program culminates in the creation of a personal development plan, ensuring you leave with clear, actionable strategies to enhance your leadership impact.

Who is this Supervision and People Management course for?

This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.

How will this Supervision and People Management course help me?

By completing this course, you will:

  • Gain insights into your leadership style and areas for growth
  • Develop the skills to build effective, trusting relationships with your team and colleagues
  • Learn to handle tough conversations and manage conflict productively
  • Build a more cohesive and motivated team by addressing individual needs and generational differences
  • Increase your effectiveness as a leader through improved emotional intelligence and communication strategies
  • Create a roadmap for continued growth and success in your leadership journey

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

Learn more about Supervision and People Management course

Overview

Audience

Format

What's Included

Feedback And Tough Conversations

How constructive feedback and coaching go hand in hand to enhance the drive for improvement.

Conflict Management

Experiencing conflict is not pleasant but it can produce positive results, depending on how you deal with it. There is such a thing as positive conflict.

Leadership Styles

Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.
Look at the six key leadership styles you will need to use and when they are most effective.

Developing Relationships

Understand how to develop trusting and trustworthy behaviours to build team effectiveness.

Building Your Own Personal Development Plan

Take responsibility for your own development and improve the triad of knowledge, skills and attitude on your way to becoming a great leader.

Emotional Intelligence Framework

There is a difference between emotional intelligence (also called EI or emotional quotient) and intelligence quotient (IQ). It’s important to understand how emotional intelligence leads to better working relationships and increased productivity.

Communication

The way you communicate makes all the difference in terms of the results you achieve. Learn how to adapt your personal communication style to suit others and improve overall communication.

Leadership Power

Understanding the seven distinct bases of power and determine the best way to utilise these in different situations.

The Generational Mix

In general, different generations have different needs. Learn how to work with those from different generations.

Myths Of Management

Examine the long held myths of management at look at what modern leadership practices are really about.

This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.

  • This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)

  • Comprehensive Training Materials
  • Interactive Sessions
  • Expert Guidance
  • Leadership Frameworks
  • Practical Exercises
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

BSB60720 Advanced Diploma of Program Management
BSB51415 Diploma of Project Management
BSB41515 Certificate IV in Project Management Practice
10552NAT Certificate III in Project Administration

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We Pride Ourselves

We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.

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