Understanding Yourself and Others

Learn to truly understand yourself and how your behaviour is perceived by others.

Australian Institue of Project Management Endorsed Course Logo Project Management Institute Registered Education Provider Logo Nationally Recognised Training Logo
 
 
Introduction
What will I learn?
What to expect?
Who is this course for?

Understanding Yourself and Others

What does genuine self-awareness mean? It may surprise you to learn that, based on the research of Dr Tasha Erurich, while 95% of us tend to think we practice great self-awareness, the reality is only around 10-15% of us a genuinely self-aware.

Learning to truly understand yourself means learning to understand how your behaviour is perceived by others. Your intention behind your behaviour is not what’s truly important…how your behaviour is interpreted by others is.

Outcomes

At the end of this course the participants should be able to:

  • Identify your preferred communication style using the DISC profile
  • Examine the impact your behavioural style can have on others
  • Explain the four key aspects of emotional intelligence
  • Begin to focus on self-awareness and self-management
  • Identify and challenge individual unconscious biases
  • Focus of building open communication and inclusive leadership habits

What to expect

This interactive course combines practical exercises, group discussions, and real-world applications. You’ll engage in self-assessments and explore real-life scenarios to refine your ability in understanding yourself and others.

Who is this Understanding Yourself and Others course for?

This course is designed for managers, team leaders, supervisors and employees who want to understand themselves and how their behaviour is perceived by others better.

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

“I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit.”

-Wayne Lear, Familia Wealth - 06/02/2024

“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”

-Carla, Department of Education

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

-Paula Coleman, Planning Manager, Medline - 17/01/2023

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

-Roslynd, Department of Education

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

-Kathyrn, Whitley Corporation

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

-Jianyang Sun, The University of Sydney - 28/06/2023

Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

-Bev Clarke, Defence - 18/01/2023

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

-Melanie Baker, TMR - 13/12/2022

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

-Sara Learmonth, L'Oréal - 11/05/23

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

-Thomas Davies, The University of Sydney - 28/06/2023

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

-Kathleen Donohue - 21/07/2023

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Understanding Yourself and Others course

Overview

Audience

Format

What's Included

Leadership Competencies That Count
  • What are the key leadership competencies needed in today’s organisations?
  • Choose the competencies you want to focus on and begin building those habits
Examining Your Preferred Behavioural And Communication Style

Analyse your DISC profile to determine:

  • Your natural and adjusted behavioural styles
  • How different styles interact, compliment each other and clash with each other
  • What you can do to adjust your own style to communicate more effectively with others
The Power of Emotional Intelligence
  • What are the emotional intelligence competencies?
  • How self-aware are you really?
  • Techniques for building greater self-awareness (including The Johari Window)
Challenge Your Biases
  • What is cognitive bias? How do cognitive biases impact the way we make decisions and the way we behave towards others in the workplace
  • Identify your own biases
  • Develop strategies to monitor and challenge your biases and open yourself up to different perspectives
  • Create reflective practices to continually monitor and challenge your biases
The Disengagement Dilemma – How Current Leadership Practices Reduce Trust
  • The engagement crisis in Australia
  • Building a commitment to increasing engagement in the workplace
Leadership Styles That Get Results

Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.

This course is designed for managers, team leaders, supervisors and employees who want to understand themselves and how their behaviour is perceived by others better.

  • This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)

  • Comprehensive Learning Guide
  • Interactive Sessions
  • Self-Assessment
  • Expert Guidance
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

BSB60720 Advanced Diploma of Program Management
BSB51415 Diploma of Project Management
BSB41515 Certificate IV in Project Management Practice
10552NAT Certificate III in Project Administration

Lead your team to success with industry-leading project management training

Achieve your goals, get more done and see your team thrive with our advanced project management short courses and qualifications.

Enrol Today

We Pride Ourselves

We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.

Years in Operation

Total Course Participants

Time Saved Each Day